Public Consultation on the Office of the Ombudsman Strategy Statement 2022 -2024

The Office is currently developing its Statement of Strategy for the period 2022-2024.  We are keen to obtain your views on a range of issues and have opened a public consultation process on the development of our Statement of Strategy. 

Read about the public consultation process

Strategy 2019 - 2021

The key strategic objectives for our office are set out in our Statement of Strategy. The strategy is updated every three years.

Strategy Statement 2019-2021

Corporate governance

Corporate governance is the systems, principles and processes by which organisations are controlled.

The principles of corporate governance are based on managing the organisation with:

  • integrity and fairness
  • being transparent
  • making all the necessary disclosures and
  • complying with relevant legislation

Good governance assists with efficient and effective management. Good management translates into value and excellent customer service for our stakeholders.

This document sets out how the Office of the Commissioner for Environmental Information operates. We aim to have best practice structures, processes and systems that support the successful operation of duties. We strive to carry out our duties in an ethical, accountable, transparent and effective manner. Good corporate governance is essential to support the delivery of the organisation's strategic priorities. Our stakeholders can be assured that good governance policies and practices are part of the culture of the organisation.

Download Corporate Governance Framework

We report annually on corporate governance issues effecting the office.

Corporate Report 2018

Protected Disclosures

The Protected Disclosures Act 2014 provides safeguards for workers who raise legitimate concerns regarding actual or potential wrongdoing in the workplace. The Office has developed procedures in line with the 2014 Act, which have been approved by the Management Team. The procedures detail:

  • how staff members can make a protected disclosure
  • what happens when a disclosure is made
  • what the Office will do to protect the discloser

The Office recognises the importance of ensuring that staff feel supported in the workplace. The process supports the Office’s commitment to ensuring that the culture and working environment encourages and facilitates staff in ‘speaking up’ on any issue that impinges on the Office’s ability to carry out its responsibilities.

Section 22 of the 2014 Act requires every public body to prepare and publish an annual report in relation to protected disclosures received under the provisions of that Act. The table below indicates the position:

Year Protected Disclosures Received
2016 Nil
2017 Nil
2018 Nil
2019 Nil
2020 Nil
2021 Nil